Beyond Bedside Manner
Team Edition
Why do you need this for your team?
With all of the downward pressure on practices today - mandates from government and insurance companies, reimbursement cuts, and increased competition due to health plans and the internet - every practice needs a secret weapon to drive stability and ensure survival. The best practices in the world understand that the real secret weapon is the Patient Experience!
The only way to ensure that you are creating the best experience possible for your patients is to create a culture of continuous improvement within your team to drive sustainability and referrals.
The answer: Beyond Bedside Manner Team Package
With all of the downward pressure on practices today - mandates from government and insurance companies, reimbursement cuts, and increased competition due to health plans and the internet - every practice needs a secret weapon to drive stability and ensure survival. The best practices in the world understand that the real secret weapon is the Patient Experience!
The only way to ensure that you are creating the best experience possible for your patients is to create a culture of continuous improvement within your team to drive sustainability and referrals.
The answer: Beyond Bedside Manner Team Package
Give your staff the keys to adopting a Patient Experience mindset with the PX Movement engagement strategy.
Order Your Team Edition Today
Minimum quantity of 10 books plus a discussion guide for teamwork
Simple Instructions for the Team Edition:
- Buy Beyond Bedside Manner for the team
- Give the team two weeks to read the book
- Ask them to highlight insights that they feel will be most impactful for your business
- Meet together as a team and decide which of the 6 Ps has the most room for improvement or possibility of impact
- Choose one insight to implement
- Enjoy the improvement of your practice
- Choose the next insight to implement
Reviews
Peter Sneed, MD
Traverse City, MI
"Beyond Bedside Manner will be much valued by both physicians and patients and the timing of these words is opportune for a world searching for direction and answers.”
Stephen Wilmarth, MD
Sacramento, CA
"Beyond Bedside Manner is a pleasure to read with insights of great value to physicians. Interested in better patient care while enhancing revenue? This is the book for you.”
Brad Calobrace, MD
Louisville, KY
"Beyond Bedside Manner provides a thorough outline of the things that matter in changing the culture in each of our practices, all in one quick read. For anyone wanting to do it better but not sure how to make it happen, this book is a MUST!"
John R. DiJulius III
Bestselling author The Relationship Economy: Building Stronger Customer Connections in the Digital Age
"Beyond Bedside Manner should be every medical practice’s bible.”
Richard L Lindstrom, MD
Minneapolis, MN
"Beyond Bedside Manner will be much valued by both physicians and patients and the timing of these words is opportune for a world searching for direction and answers.”
Mary P Lupo, MD
New Orleans, LA
"Beyond Bedside Manner will be much valued by both physicians and patients and the timing of these words is opportune for a world searching for direction and answers.”
Aaron Waite, MD
Salt Lake City, UT
"Having put into place many of the recommended practices as outlined, I know firsthand that they work. It has made all the difference for my patients, my staff and the way I practice."
Chip Conley
Boutique Hotelier (JDV Hospitality), Strategic Advisor to AirBnB, and New York Times best-selling author
"Beyond Bedside Manner is a much-needed resource to help doctors bring the world of hospitality into their practices. Treating patients like guests is good for business and good for the soul."
Roy Rubinfeld, MD
Washington, DC
"The effect on my practice has been indescribably positive. I love my work and my team is harmonious and happy.”
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