Who Am I, and Why Should You Be Listening to Me?

My name is Shareef Mahdavi. Over the past 30 years, I have dedicated my career to improving the patient experience in healthcare.
  •   Led marketing launch for the world’s #1 elective surgical procedure:  LASIK
  • Consulted with well over 1,000 physicians across mutliple medical specialties
  • Advisor on product launches to more than 50 medical companies nationwide
  • Widely published author with over a hundred articles and publications 
  • Speaker on customer experience at US and international medical conferences
  • Recipient of the Experience Management Award (EMA), awarded for excellence and leadership in customer experience
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Improve Patient Satusfaction
how to improve patient satisfaction in healthcare

Contact Us

For large audiences, special edition versions of the book are available.
Speaking Events | SM2 Strategic
events@sm2strategic.com or call (925) 425-9900

Media Inquiries | Engaged Communication
liana@engagedcommunication.net or call (714) 423-4394‬​​​​​​​

Custom Quantity Orders | Story Seven Publishing
orders@sm2strategic.com or call (925) 425-9900

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